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IT Manager

Full Time

17 November 2023 at 5:16:52 pm

Location :

Singapore, Hong Kong

Job overview:

As an IT for HashKey, you will be responsible for overseeing the IT infrastructure and operations. You will work closely with cross-functional teams to ensure the reliability, security, and scalability of our systems. Your expertise will be instrumental in maintaining a robust IT environment and driving continuous improvement initiatives.

Key Responsibilities:

  • Manage IT service desk operations, ensuring prompt resolution of user requests and incidents.

  • Coordinate with vendors, suppliers, and external service providers to procure IT equipment, software licenses, and support services.

  • Develop and maintain documentation, including system configurations, user guides, and IT policies.

  • Ensure the availability, performance, and security of the IT infrastructure by monitoring systems, identifying issues, and implementing necessary solutions.

  • Oversee the configuration, installation, and troubleshooting of servers, storage systems, networking devices, and other IT equipment.

  • Perform routine maintenance tasks, such as system backups, security patches, and software updates.

  • Monitor system logs and performance metrics to identify potential issues and proactively resolve them.

  • Provide technical support and troubleshooting assistance to end-users, resolving issues in a timely and efficient manner.

Requirements:

  • Bachelor’s degree in computer science, Information Technology, or a related field.

  • 5 years Proven experience in IT management, preferably in the financial services or technology industry.

  • Strong knowledge of IT infrastructure, systems administration, and information security practices.

  • Proficiency in server administration, network management, and troubleshooting.

  • Required to liaise with teams in HK/SG/SH - have a good command of both written and spoken English and Chinese

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