17 November 2023 at 5:16:52 pm
Singapore, Hong Kong
As an IT for HashKey, you will be responsible for overseeing the IT infrastructure and operations. You will work closely with cross-functional teams to ensure the reliability, security, and scalability of our systems. Your expertise will be instrumental in maintaining a robust IT environment and driving continuous improvement initiatives.
Manage IT service desk operations, ensuring prompt resolution of user requests and incidents.
Coordinate with vendors, suppliers, and external service providers to procure IT equipment, software licenses, and support services.
Develop and maintain documentation, including system configurations, user guides, and IT policies.
Ensure the availability, performance, and security of the IT infrastructure by monitoring systems, identifying issues, and implementing necessary solutions.
Oversee the configuration, installation, and troubleshooting of servers, storage systems, networking devices, and other IT equipment.
Perform routine maintenance tasks, such as system backups, security patches, and software updates.
Monitor system logs and performance metrics to identify potential issues and proactively resolve them.
Provide technical support and troubleshooting assistance to end-users, resolving issues in a timely and efficient manner.
Bachelor’s degree in computer science, Information Technology, or a related field.
5 years Proven experience in IT management, preferably in the financial services or technology industry.
Strong knowledge of IT infrastructure, systems administration, and information security practices.
Proficiency in server administration, network management, and troubleshooting.
Required to liaise with teams in HK/SG/SH - have a good command of both written and spoken English and Chinese